Faqs

Q. What areas do you service?
A. We serve customers in Louisiana, Texas, Mississippi, Alabama, Florida, and throughout the United States.

Q. How many trailers / what type of traiers should I rent for my event?
A. Our event coordinators will work with you to determine the number and type of units that can comfortably accommodate your guests based on event type, number of guests, percentage of men/women/children attending, and duration of event.

Q. Do I need a water source to use an Event Restroom trailer?
A. Some restroom trailers are self contained and do not need a water source. For trailers that do, a water source with a minimum of 30 PSI or greater is required. The source should be within 100 feet of the trailer and have a standard garden hose fitting. Water hoses are provided by Event Restroom.

Q. Do I need an electrical outlet to use an Event Restroom trailer?
A. All restroom trailers can be powered by electricity or a generator. For electric power, the client should supply two 30-amp, 120-v circuits (non GFI) within 100 feet of the trailer and two standard 3-prong Edison plug outlets. If power is unavailable, the client may rent an Event Restroom generator for an additional charge.

Q. Does waste need to be removed during the event?
A. No, waste is pumped out after event hours.

Q. If a unit is damaged during my event, am I responsible?
A. If there is deliberate damage, the renter will be responsible.

Q. How many days before the event should I place my order?
A. It is best to contact us in advance of your event to ensure availability; however, we have provided units to customers within a few hours of the order.

Q. Can I rent a portable restroom trailer, portable toilet, or complementary equipment for a few hours?
A. All rentals have a 1 day minimum flat fee.

Q. Are toilet paper, paper towels, soap, and air fresheners included in the price?
A. Yes.

Q. What types of payments are accepted by Event Restroom?
A. Check, credit card, and cash.
 

 

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